(Reuters) – Alphabet Inc’s (GOOGL.O) Google said on Thursday it would change the way it handles sexual harassment claims, a week after 20,000 of its employees around the world walked off their jobs to protest its response to such issues.
Arbitration will become optional for individual sexual harassment and sexual assault claims, Google said, enabling lawsuits on those matters. It also said employees who fail to complete mandatory sexual harassment training will be docked in performance reviews.
“We recognize that we have not always gotten everything right in the past and we are sincerely sorry for that,” Chief Executive Officer Sundar Pichai said in a note here addressed to employees. “It’s clear we need to make some changes.”